Patrick
Patrick Harbour,
Director.
Our people
It's our people that make all the difference
The story so far
There were two of us. And we’d both endured endless meetings staring at tired salmon sandwiches, sweaty cheese and dodgy pineapple on a stick. Surely there was more to food and catering than this?
So we set up Harbour & Jones in 2004. Our idea was to bring an exciting new dimension to catering. And only employ people who cared about it as much as we did.
A few years on and we have a wonderfully professional staff of 600. We all love what we do. And we work like crazy to meet our clients’ needs.
Q&A
Nathan
Nathan Jones,
Director.
Alan
Alan Beddie,
Director.
Gary
Gary McKechnie,
Director of Food.
Jules
Jules Heckman Hughes,
Creative Director.
Katy
Katy Payze,
HR Director.
Kevin
Kevin Harrison,
Compliance Director.
Sally
Sally Main,
Director of Business Development.
Spotlight on...
Lieza Browne, General Manager, Catlin Underwriting Group
- Describe your role and a typical day:
- The most important part of my job is to make sure that my client and my customers are happy and service is a big part of this, so I motivate my team to always give their best and keep smiling!
My typical day starts with checking that all the team have arrived and that the restaurant and hospitality rooms are set up correctly. I place orders for any front of house supplies that are needed and deal with payroll, budgets and any staffing issues that come up, including organising rotas, setting up training and sorting holiday cover. As I am in charge of the day to day running of the site I also need to put into practice any new plans, deal with customer comments and resolve any problems that arise.
- What is the best part of your job?
- My customers, particularly at service time. I love the banter between them and me and also the fact that we are always so busy; it gives me a real buzz.
- And the worst part?
- None really. The most mundane part is the paperwork.