Stir up Sunday

Stir up Sunday

James Millard, Telemarketing Manager

James Millard, Telemarketing Manager

Describe your typical day

I don’t have a typical day as such, as my role can be quite varied. I could be making phone calls trying to generate new business or I could be helping to put together a tender document, or I may even be out at a site helping prepare for a site visit!

Have you always been in sales?

No! My background is very much on the operational side of the business and I was manager at the British Bankers Association for a couple of years before joining the sales team.

So what persuaded you to move?

Sales was never something that I had even thought about, but when Nathan offered me the opportunity to join his team, I wanted to accept the challenge.  As it is, I took to it like a duck to water and haven’t looked back.

What’s the best part of your job?

The best part is working within a great team who are more like family than work colleagues.  Another great part is gaining a new contract after going through a long full tender process.

And the worst part?

Whenever somebody hangs up the phone on me whilst I am making a sales call!

Life before H & J

After finishing college, where I studied hospitality and catering management, my first job was with Marriott Hotels and I then moved into contract catering, working for Avenance and Baxter Storey at various sites across London.

Why H&J?

The first interview I had with H&J I was unfortunately not the right candidate for the job advertised, but Patrick liked me and called me when another position became available which made me feel very wanted.

Why still H&J?

As I have mentioned before they really are like a family and stick to their values.  Soon after I had started with H&J, Nathan said to me that he would like me to work alongside him as the business grew and 3 years on here I am in exactly that position.

What about when you’re old and grey?

My dream is to own a small hotel or B&B somewhere in the South West.

What do you do when you’re not working?

Football is a big passion of mine; I am a fully qualified Level 1 football coach and the resident manager of the H&J football team.  We play regularly every Monday evening and have had some success in local leagues.  I also hold a season ticket at West Ham United (unfortunately someone has to!)

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